Vow is a personal productivity and accountability coaching app. It is designed to help you follow through on goals — fitness, habits, work, creative projects. It is not a mental health service, not a therapy platform, and not a substitute for professional care.
The Vow coach will challenge you, quote your own commitments back to you, and push you not to give up. This is intentional. However, if you share something that goes beyond ordinary goal frustration — grief, trauma, a crisis, thoughts of harming yourself — the coach is designed to immediately drop the accountability frame, respond with care, and direct you to real support.
If you are going through something serious, please reach out to a real person. The resources below are a starting point.
24/7 emotional support and crisis line. Deutsch, Franzoesisch, Italiano.
Free counselling for children and young adults. Available around the clock.
Police: 117. Ambulance / medical emergency: 144.
Swiss Air-Rescue — remote or outdoor emergencies.
Free, anonymous, 24/7. Also: 0800 111 0 222.
Telefonseelsorge Austria — free, 24/7.
Free, 24/7. Also available via email: jo@samaritans.org.
Free text-based crisis support, 24/7.
Call or text 988. Free, confidential, 24/7.
Free text-based crisis support, 24/7.
24/7 national crisis line. Also: Text 45645 (4 pm–12 am ET).
If you are outside the countries listed above, the International Association for Suicide Prevention maintains a directory of crisis centres worldwide: iasp.info/resources/Crisis_Centres
Befrienders Worldwide also lists centres in over 40 countries: befrienders.org
If you share something serious with the Vow coach, it will offer you a Safety Resources overlay directly in the app, surfacing region-appropriate helplines based on your location. The coach will not pressure you, apply any accountability logic, or return to goal-coaching until you are ready — or at all, if you choose to close the session.
You can access this page from within the app at any time via Settings → Safety Resources.
If you have a concern about how the Vow coach handled a sensitive conversation, please let us know: safety@vow-app.com. We take these reports seriously and review every one.